Frequently asked questions

We coordinate crew changes, Cash to Master, provisions, ship spares and stores, medical assistance, waste disposal and launch boat or offshore support. Contact the team with your vessel and port requirements for service-specific arrangements.

Yes. Coordination covers visa-related arrangements, transportation and accommodation for crew changes. Provide the port, dates and crew details to discuss the requirements.

Yes. CTM support includes coordinated cash delivery, exchange-rate arrangements and a documented handover. Contact the team to confirm timing and the requirements that apply.

Yes. The company arranges fresh, frozen and dry provisions, and the clearance, handling and delivery of ship spares and stores. Share a requisition and the vessel schedule.

Medical and emergency coordination includes check-ups and repatriation support. For an immediate emergency, contact the relevant local emergency service and notify the vessel’s agent or operator, then call the VERKAN desk so shore arrangements can follow.

Sludge, bilge and garbage disposal is coordinated with licensed contractors and authorized facilities. Arrangements are intended to meet MARPOL and applicable port requirements, with supporting documentation.

Send the vessel or offshore location, the required transfer or delivery, the timing and a contact. The team can discuss coordination and availability for the proposed operation.